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Post Server Issues here

Started by brainface, July 11, 2010, 07:35:49 PM

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brainface

Something's funky with the server. We appear to be consuming waay too many resources at seemingly random intervals. It may just be too many people loading the site at one time, although I know we've gone through higher traffic periods without this much trouble. I'm "monitoring the situation" and trying to figure out the best way to keep this from happening.

If you want to help, when you get an error, please tell me the error you got, what page you were on, what time it was (you don't have to convert to EST, but at least tell me your timezone ^_^), and maybe about how long you were on the site and whatever else you think might be helpful.
"The perfect is the enemy of the good." - Voltaire

Nomadic

Are we still using the daggerhart server? If so have you contacted him about the issue?

Elemental_Elf

The Majority of the Errors I get are "500 Internal Server Error" and typically come after looking at a few threads successively.


Elemental_Elf

Just got one today:

12:55 PM Pacific

QuoteInternal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@thecbg.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I was just looking at my's Profile, hit the Home tab at the top and got the error.

brainface

I believe the server issues have been fixed. The problem was an exploit in our site code common to many e107 installations that has now been disabled. We may continue to have some performance issues as bots attempting to use the exploit simply put a high traffic load on the server, but it shouldn't go down every 2 hours anymore.

Please let me know if any problems continue.
"The perfect is the enemy of the good." - Voltaire

Elemental_Elf

Thanks for all your work, we all really appreciate it!


beejazz

Had some issues around 3:30. Had used the search function, checked some threads with it, went into the forum, clicked a subforum, then nothing. Went away fast (it's stopped by now for me, so... yeah, no biggie I guess).
Beejazz's Homebrew System
 Beejazz's Homebrew Discussion

QuoteI don't believe in it anyway.
What?
England.
Just a conspiracy of cartographers, then?

SDragon

Quote from: brainfaceThe problem was an exploit in our site code common to many e107 installations that has now been disabled.

More reason for the Drupal-based CBG 2.0?

Edit-- 500 error for about a minute or two as I was posting this. I don't think e107 liked my suggestion...
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Before you accept advice from this post, remember that the poster has 0 ranks in knowledge (the hell I'm talking about)

Nomadic

Just got the 500 error again. Wonder if there's something else in there that's still letting the spammers in? I hate e107 so much.

Elemental_Elf

Internal Server Error @ 9:53

dimonic

Creating first time user accounts seems to be an issue. In the end, mine was created although I never did receive an automated e-mail from the server. Also, the "forgot password" system just responds with a "incorrect code" message when I enter the correct data.

Check your logs to see how many successful new members have joined in the last while. It will probably be none.
I wander what happens if I press this button?

Nomadic

Quote from: dimonicCreating first time user accounts seems to be an issue. In the end, mine was created although I never did receive an automated e-mail from the server. Also, the "forgot password" system just responds with a "incorrect code" message when I enter the correct data.

Check your logs to see how many successful new members have joined in the last while. It will probably be none.

Actually we have no pending members. The issue you had is likely due to the fact that brainface had to disable website emails temporarily to stop spambots from exploiting a loophole. You may have just gotten caught in the time period when the email was down.

brainface

Quote from: dimonicCreating first time user accounts seems to be an issue. In the end, mine was created although I never did receive an automated e-mail from the server. Also, the "forgot password" system just responds with a "incorrect code" message when I enter the correct data.

Check your logs to see how many successful new members have joined in the last while. It will probably be none.

Yeah, the glitch looks like it only affected you, fortunately. I manually confirmed you because your not a spambot entry suggested that you were not, in fact, a spambot. That's why you were able to post despite never getting an email confirmation.
"The perfect is the enemy of the good." - Voltaire